Returns and cancellations are accepted within 14 days from the day after you receive your goods for unused and unfitted wheels and wheels fitted with tyres.
The goods must be returned to us in the condition that they arrived, must not have been fitted to the vehicle or used in any way. The goods must be repacked in the way in which they were sent and a refund or exchange will only be accepted after the wheels have been inspected upon receipt. Any damage caused to the goods when in return transit is the responsability of the customer.
Faulty, incorrect or damaged goods will be exchanged at no cost to you, however you have a duty of care still to the products received and must make reasonable effort to ensure no damage is made to the goods whilst they are in your care. We are unable to collect and exchange wrong items until the goods are suitable packaged.
Goods that are purchased as wheels only i.e. without tyres, are not returnable if they are or have been fitted with tyres or tyres fitted and removed. If the wrong products have been supplied by Automotive Wheels, we will exchange the products if tyres have previously been fitted.
It is not possible to replace or refund items where they have been damaged by ill-fitting, misuse or negligence.